How the Act and Register protect consumers
The Motor Vehicle Sales Act 2003 is the main law that applies to registered motor vehicle traders. Traders are listed on the Motor Vehicle Traders Register.
Protection under the Motor Vehicle Sales Act
The Motor Vehicle Sales Act 2003 ("the Act") protects you by requiring motor vehicle traders to register under the law. This includes vehicle auctioneers — even if their business is online.
The Act also requires registered motor vehicle traders to:
- provide buyers with detailed information about any used motor vehicles they're selling
- keep records of their sales contracts
- disclose any security interest over (money owing on) a vehicle they're selling, and
- produce their Certificate of Registration if asked (see below).
For more information about the Act see:
- Motor Vehicle Sales Act(external link) — Consumer Protection website
- Motor Vehicle Sales Act 2003(external link) — New Zealand Legislation
Offences under the Act
If motor vehicle traders don't follow the rules laid out in the Act, they may be committing an offence.
If you are aware that a motor vehicle trader is committing an offence that is described in the Act, let us know.
Certificate of Registration
Motor vehicle traders must display a copy of their Certificate of Registration somewhere at their premises, or be able to show it to you if you ask to see it. The certificate shows their name and trader number, and the expiry date of their registration. Check the expiry date to make sure the trader has a current registration, as they must renew this every year.
You can also check the trader's registration status online, in the Motor Vehicle Traders Register (see below).
Protection provided by the Motor Vehicle Traders Register
The Motor Vehicle Traders Register (MVTR) makes it easy to find out who's a registered trader, and who has been banned from trading.
Motor Vehicle Disputes Tribunal
The Motor Vehicle Disputes Tribunal (MVDT) is part of the Ministry of Justice. The Tribunal can hear claims about motor vehicle sales that may have breached the:
- Consumer Guarantees Act 1993
- Fair Trading Act 1986, or
- certain sections of the Contract and Commercial Law Act 2017.